From the stock date, the product goes into the warranty period unless it is not physical damage,and here we noted that any physical damage to the products will VOID the warranty term.For any warranty issue, please first contact our technical support at support@zycoo.com. The warranty include three level: Return,Replacement,Repair.

IP Phone
Replacement in three months, repair free within one year.

IPPBX
Replacement in three months, repair free within two years.

Asterisk PCI cards
Replacement in one year, repair free within five years.