Background

Along with improving security, network audio is an important complement to efficient communication and optimized services for a healthcare center. Offering medical excellence and fully equipped devices, the dental center in Riyadh provides top-notch medical services and hospitality to its customers.

Therefore, a reliable network audio system is necessary to enhance operational efficiency and ensure the safety of its facilities and patients. This dental center needs a public address system that keeps up with the uninterrupted pace of operations, such as streamlined internal faculty communication, medical information broadcasting, and emergency alarm. 

Solution

From hardware to software, Zycoo provides a customized IP audio solution for this dental center. Not only delivers a fully reliable solution that ensures seamless communication but also an IP-based public address into a centralized system.

With the implementation of SC15 Network Ceiling Speaker, IP Audio Server IAS-L100, and IP Audio Dispatch Console, this dental center builds a public address system with centralized management capacity.

• SC15 Network Ceiling Speaker: Installed in different indoor environments like wards, offices, and hallways to provide necessary information like medical information broadcasting, pre-recorded emergency messages, alerts, notification, announcements, etc. It will also create a calming and welcoming atmosphere by providing background music at the right volume and quality in various zones.
• IP Audio Server IAS-L100: This hardware server with the pre-installed ZYCOO IP Audio Center system provides the out-of-the-box feature to be ready to use. It is set in the hospital’s server room to work with Zycoo network speakers to realize IP audio endpoints auto-provisioning and centralized management, safety alarming, information broadcasting, background music playback, and more.
• IP Audio Dispatch Console: This multi-platform dispatch software is installed on management desktops or mobile phones. Managers can monitor all endpoints’ status, trigger paging tasks, broadcast background music, and much more. It supports multiple dispatch user logins simultaneously in different locations with different groups' management authority.

Results

Zycoo’s solution offering an excellent network audio system and user-friendly platform, enables streamlined workflows in the dental center. At the same time, it also assists the center in providing an engaging experience to optimize service productivity and boost customer satisfaction. Also, the centralized management capabilities of the Zycoo solution reduce the complexity of system deployment and administration.