Healthcare
Smart Technology Keeps Patients Safe
Unified CallCenter Solution for SMEs
Call Center and IP-PBX integrated into one, and this one is for all your needs of business telecommunication.
Modular Design for Various Clients' needs
ZYCOO CooCenter provides flexible telephony interfaces
combination while allowing for future scalability with unique modular design. Besides the rich built-in SIP
capabilities, CooCenter allow you to decide what types of extensions and physical trunks you need in your
telephone system.
4GSM
4BRI
4FXO
4FXS
2FXS
2FXOS
2GSM
4BRI
4FXS
4FXO
E1
4GSM
Highlights
Rich IP-PBX and Call Center Features make your business
boosted.
Auto-Dial and Pick-up
Make everything easier with CooCenter auto-dial schedule and auto pick-up function. The agents just make and answer effective calls on and on. All the rest will be finished by CooCenter.
Build-in CRM
CooCenter is builtin a customizable CRM system which makes it possible to record the clients’ details like name, company, contact number and email. This enable you to know more about your clients, and also schedule auto call follow-ups to agents easily.
One Device for All Telecommunication Needs
CooCenter comes with both call center and IP-PBX features. It can be used for call center departments like sales and support. Also it can be used as an IP-PBX for other departments like R&D and accounting. Make your whole company into one telecommunication system with one CooCenter device now.
Web Call Center Agent Based on Web-RTC
Technology with Pop-up windows
Technology with Pop-up windows
Save your cost with ZYCOO Web-RTC based web extension. No
IP-Phone needed now. It also brings up Pop-up windows to enable your agents to serve your clients faster and
better!
More Features
- Windows pop-up
- Caller Queue
- ACD
- CRM
- Remote Login
- Agent Web Login
- IVR
- Call Recording
- Call Statics
- Call Logs
- Follow-up Reminder
- Rate Satisfaction
- Dedicated Agents
- Click-to-Call
- Auto Dial
- Call Monitor
- Call Barge In
- Survey
- Caller ID
- Video Call
- Paging / Intercom
- DID
- IVR
- PIN Code
- Call Recording
- 3-Way Conference
- Conference Call
- Call Forward / Transfer / Park
- Black List
- DND
- Call Monitor
- Whisper