ZYCOO

Unified CallCenter Solution for SMEs

Call Center and IP-PBX integrated into one, and this one is for all your needs of business telecommunication.
Modular Design for Various Clients' needs
ZYCOO CooCenter provides flexible telephony interfaces combination while allowing for future scalability with unique modular design. Besides the rich built-in SIP capabilities, CooCenter allow you to decide what types of extensions and physical trunks you need in your telephone system.

4GSM

4BRI

4FXO

4FXS

2FXS

2FXOS

2GSM

4BRI

4FXS

4FXO

E1

4GSM

Highlights
Rich IP-PBX and Call Center Features make your business boosted.
Web Call Center Agent Based on Web-RTC
Technology with Pop-up windows
Save your cost with ZYCOO Web-RTC based web extension. No IP-Phone needed now. It also brings up Pop-up windows to enable your agents to serve your clients faster and better!
More Features
  • Windows pop-up
  • Caller Queue
  • ACD
  • CRM
  • Remote Login
  • Agent Web Login
  • IVR
  • Call Recording
  • Call Statics
  • Call Logs
  • Follow-up Reminder
  • Rate Satisfaction
  • Dedicated Agents
  • Click-to-Call
  • Auto Dial
  • Call Monitor
  • Call Barge In
  • Survey
  • Caller ID
  • Video Call
  • Paging / Intercom
  • DID
  • IVR
  • PIN Code
  • Call Recording
  • 3-Way Conference
  • Conference Call
  • Call Forward / Transfer / Park
  • Black List
  • DND
  • Call Monitor
  • Whisper